At Eassylyf Solutions, we strive to provide high-quality spiritual and wellness products to our customers. If you are not fully satisfied with your purchase, please review our return and refund policy below.
Returns
We accept returns within 7 days from the date of delivery.
To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- The product must be in its original packaging.
- Proof of purchase (order number or receipt) is required.
Certain items cannot be returned for hygiene or religious reasons once opened.
Non-Returnable Items
The following items cannot be returned:
- Opened incense sticks, dhoop, or camphor
- Used pooja items
- Personalized or customized products
- Products damaged due to misuse
Damaged or Wrong Products
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with:
- Order number
- Photos of the product and packaging
We will arrange a replacement or refund after verification.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be processed to your original payment method
- It may take 5–7 business days for the refund to reflect.
Return Shipping
Customers may be responsible for return shipping costs unless the product received is damaged or incorrect.
Need help? Contact Us
If you have any questions regarding returns or refunds, please contact us:
Email: support@eassylyfsolutions.com
Website: www.eassylyfsolutions.com
